Privacy Policy

Lopaka Rootz understands the importance of privacy and only asks for the necessary data to allow you to contact him OR for you to make a purchase and have said purchase delivered.

The following statement sets out how we meet the obligations concerning the use and distribution of personal information under the General Data Protection Regulation 2018, and the Data Protection Act 1998.

What data do we collect?

The Lopaka Rootz website collects and processes information about your visit to our website through analytics. When this information is collected you remain anonymous. You can read more about this below.

We collect information though our form which is transmitted from by email. This information is used to contact you in response. The information collected to allow for transmission is Name, Email, Phone Number, Subject and Message.

The website also collects and stores your personal information relating to the shopping cart. When you buy something we require you to share with us your, Name, Address, Phone, Email, Additional Delivery Address (if different to correspondence address) and any additional notes.

Paypal offer GDPR compliant methods to secure your information and the payment on their own servers. You can read more about this here >
We do not store your payment information on our website.

The Stripe payment portal within our website is embedded, none of your information is being stored on our own servers. You can read more about Stripe and how they store and use your data here >

How else may your data be used?

Other than the contact forms and shopping cart;

Your data is used to allow for a response via email OR to enable your product to be delivered. You may also be added to a mailing list. This mailing list is run by Mailchimp and you are able to unsubscribe by hitting the “unsubscribe” button at the bottom of any email you receive from us.

How is your data secured?

We ensure that all data supplied to us is processed/transmitted in a secure environment protected from unauthorised and/or unlawful use. On this website this includes the use of the following:

* SSL Encryption (Green Padlock Protection)
* Security / Firewall Applications
* The website build, theme and any associated plugins are updated as and when needed to ensure that they are up to date and as secure as possible.

How long will we store your data?

Data is stored through anonymous analytics and when you buy a product through our shopping system.

Anything you send via the form is stored on our email server.

Our site uses WooCommerce and as such stores your shopping and personal information in the website database. This information is stored indefinitely unless we are asked to delete the information.

If you have chosen to have an account with us your information will also be stored as a website user.

What rights do you have?

You have a right to:

(a) information on how your data is used and the process involved.

(b) access the information we hold on you. Fulfilment of a request for such information will be provided within one month of the inquiry.

(c) have any incorrect data rectified.

(d) have personal data removed where there is no justification for us to continue to
store or use it.

(e) restrict our use of your data processing.

(f) have your personal data provided to you in a format that allows you to easily transfer or copy it.

(g) the right to complain to a supervisory authority; and

(h) object to the use of your personal data where such use is a legitimate use by us, or object not to be subject to automated decision – making, including profiling.

Do we collect any other information while you are on the website?

Yes we collect information via cookies.


What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How do we use cookies?

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

* Contact Form
Cookies may be saved to enable contact forms to be filled out quicker on your next visit.

We also use cookies provided by trusted third parties.

* Google Analytics
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

We have coded our analytics code to not collect IP addresses which means that the data collected is truly anonymous.

For more information on Google Analytics cookies, see the official Google Analytics page.

Can I opt out of cookies?

Yes you can.

Please note:

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) Chrome;

(b) Firefox;

(c) Opera;

(d) Internet Explorer;

(e) Safari; and

(f) Edge.

Data Controller and Website Operation

The data controller for this website is Lopaka Rootz.

The data controller is the person that is responsible for any personal information with which you provide us, or that has been provided by a third party.

If you wish to contact our data controller with regards to your right to be informed / forgotten / removed you can do so by:

* Email: